Refund policy
### Return & Refund Policy
We want you to be satisfied with your purchase from Nodiee's.
*Returns*
You may request a return within 14 days of receiving your order. To be eligible, your item must be unused, in its original condition, and in its original packaging.
To request a return, please contact us through our Contact page before sending any product back. Returns sent without prior approval may not be accepted.
If your return is approved, we will provide return instructions and the applicable return address. Please do not send returns to the address shown on the original package.
Unless the item is damaged, defective, or incorrect, customers are responsible for return shipping costs.
*Damaged, Defective, or Incorrect Items*
Please contact us as soon as possible after receiving a damaged, defective, or incorrect item. Include your order number and clear photos of the item and packaging so we can review the issue.
If approved, we may offer a replacement or refund.
*Non-Returnable Items*
Items that have been used, damaged after delivery, or returned without prior approval may not be eligible for return or refund.
*Cancellations*
Please contact us as soon as possible if you need to cancel an order. Once an order has entered processing or fulfillment, cancellation may no longer be possible.
*Refunds*
We will notify you after reviewing an approved return. If your refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
If you have not received an approved refund within a reasonable processing period, please contact us through our Contact page.